Wednesday, June 17, 2026

Introduction

SIRM (Software Innovations & Resource Management) ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.

Information We Collect

We collect information you voluntarily provide when you submit our contact form, including:

  • Your name

  • Your email address

  • The type of service you are enquiring about

  • Your approximate project budget

  • A description of your project

If we proceed to a project engagement, we also retain your name and email address for the purposes of preparing quotes, contracts, and invoices. Payment processing is handled by Stripe — we do not store card numbers or payment credentials directly.

We do not collect any information automatically beyond standard server logs (IP address, browser type, pages visited) which are retained for security purposes only.

How We Use Your Information

Information submitted through our contact form is used solely to:

  • Respond to your enquiry

  • Discuss and scope potential projects

  • Contact you regarding services you have requested

Project records (quotes, contracts, invoices) are retained for accounting and legal compliance purposes.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

Our website makes use of the following third-party services:

  • Google Fonts — loaded only after you accept cookies. Used to serve typography assets. Google may log your IP address when fonts are requested.

  • Google reCAPTCHA — loaded only after you accept cookies. Used to protect the contact form from automated submissions. Google may collect behavioural data as part of this verification.

  • Tabler Icons CDN (jsDelivr) — always loaded. Used to serve icon assets. jsDelivr may log standard request data.

  • Stripe — active on payment pages. Used to process project deposits and invoice payments securely. Stripe operates under its own Privacy Policy.

We recommend reviewing the privacy policies of these providers if you have concerns about data processed by them.

Cookies

This website uses the following cookies:

  • sirmCookieConsent — a first-party cookie that stores your response to the cookie consent banner (accepted or declined). It expires after 12 months and contains no personal data.

  • Anti-forgery tokens — short-lived session cookies required for secure form submissions.

Google Fonts and reCAPTCHA, which may set their own cookies, are only loaded if you accept cookies via the banner. If you decline, those services are not loaded.

We do not use tracking, analytics, or advertising cookies.

Data Retention

Enquiry emails are retained in our inbox for as long as necessary to fulfil the communication or project. Project, contract, and invoice records are retained for a minimum of seven years in accordance with standard accounting requirements. You may request deletion of your data at any time by contacting us directly, where retention is not required by law.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

To exercise any of these rights, please contact us using the email address listed on this website.

Changes to This Policy

We may update this privacy policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of the site after changes are posted constitutes acceptance of those changes.

Contact

If you have any questions about this privacy policy or how we handle your data, please reach out to us directly via the contact form or email address on this site.